Patient survey optional for Scottish GPs

Released 16/08/2010

Top QOF point GPs exempt

Scottish GPs will be able to opt-out of the patient survey this year, after the Scottish Government decided to make the scheme optional, reports Pulse.

The move means Scottish GPs who achieved maximum QOF points on the PE7 and PE8 access indicators last year, derived from the results of the national GP Patient Survey, will be able to opt out of the survey this year and continue to receive their full QOF access funding.

GPs who failed to achieve full QOF marks from last year's survey will be able to opt in to a reduced version of the survey in order to try and increase their access scores and earn maximum QOF points - but could lose income if their scores worsen.

The cost-cutting move has been made after Ipsos MORI's Scottish contract expired. The future of the patient survey is also in doubt in England, with the government expected to use it as a bargaining chip in GP contract negotiations this autumn.

In Scotland, patients' overall satisfaction with their GP increased this year, unlike England, where patient satisfaction scores dipped.

GP leaders have suggested this may be because the Scottish survey has only been carried out once a year, while the English survey is carried out quarterly, which could have lead to patient fatigue.

In the latest issue of its GP ‘Good Practice' newsletter, the government outlined its decision to make the survey optional from now on.

It said: ‘The Scottish Government will not carry out a Patient Experience Survey in 2010/11 but instead will be offering a limited survey, covering the patient access questions only, to GP practices who achieved less that full QOF points for indicators PE7 and PE8 in 2009/10.'

 

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